Refund Policy
Check-in between
March,
April,
May,
September,
Octobor,
November :
- 50% deposit refund if you cancel the reservation before 1 months
- NO refund if you cancel the reservation within 1 month
Check-in between
January,
Febuary,
June,
July,
August,
December :
- 50% deposit refund if you cancel the reservation before 2 months
- NO refund if you cancel the reservation within 2 months
For customers who booked more than 3 rooms :
- Cancellation before 3 months can only receive 50% deposit refund
- NO refund for cancellation before 2 months
In addition, Gracehome will charge you 10% fee with the cancellation if you can get the refund.
*Only the deposit might be returned. If you want to check-out more earlier after you pay the balance,
we are very sorry that we can't return the rental to you.
*If your trip is changed and can't come to Taipei as expected, your deposit can be kept for one year
after processing fee is deducted. You can also give the deposit to your friends, relatives or families.